NSW Police to Pilot UK Mental Health Model Amid Scrutiny
Government seeks to refine law enforcement's role in mental health incidents, balancing public safety and resource allocation.

Wollongong, Australia - The New South Wales government is set to implement a trial program mirroring the United Kingdom's 'right person, right care' approach for mental health incidents, a move aimed at optimizing resource allocation and refining the role of law enforcement. This initiative follows increased scrutiny of police responses to individuals experiencing mental health distress, and seeks to strike a balance between ensuring public safety and providing appropriate care.
The proposed agreement between NSW Police and NSW Health will prioritize the deployment of health professionals in responding to mental health call-outs where no crime is being committed and there is no immediate risk to life. This approach aims to free up police resources to focus on crime prevention and law enforcement, while ensuring that individuals in mental distress receive specialized care from qualified professionals.
The Police Association of NSW has expressed support for the change, emphasizing the need to reduce the burden on officers who are often called upon to address issues outside their core competencies. Union President Kevin Morton criticizing Corrective Services, stating police had become “Uber drivers for those in custody”, underscored the need for inter-agency cooperation and a clear delineation of responsibilities.
NSW Police Minister Yasmin Catley has acknowledged the challenges faced by officers and the need to address the growing demands placed on law enforcement. The forthcoming Memorandum of Understanding (MoU) with NSW Health will outline the specific protocols and procedures for implementing the new model, ensuring a coordinated and effective response to mental health incidents.
An internal NSW police review highlighted the potential for police presence to escalate mental health incidents, underscoring the importance of deploying the right resources to the right situations. A parliamentary inquiry also recommended improved mental health training for officers and explored the possibility of police becoming second responders to such incidents.
The government's decision to pilot the UK model reflects a commitment to evidence-based policymaking and a willingness to explore alternative approaches to addressing complex social issues. The focus will be on carefully evaluating the effectiveness of the program and making adjustments as needed to ensure that it meets the needs of the community and protects public safety.

