Rediscovering Civility: The Simple Power of Everyday Greetings
A recent study underscores the value of basic human interaction and the importance of fostering a culture of courtesy and neighborliness in an increasingly impersonal world.

Grand Rapids, MI – In an era characterized by digital disconnection and declining social graces, a renewed emphasis on traditional values of civility and neighborliness offers a path towards stronger communities and individual well-being. A 2023 study, recently highlighted by its practical application in a university setting, demonstrates the power of simple greetings and brief interactions with strangers to foster a sense of connection and mutual respect.
The research, led by psychologist Gillian Sandstrom, emerged from her personal experience seeking connection during a period of isolation. Sandstrom found comfort in a daily smile and wave with a local hot dog vendor, a small act of courtesy that profoundly impacted her sense of belonging. This experience highlights the innate human desire for connection and the importance of maintaining basic standards of civility.
Rhitu Chatterjee’s NPR report detailed the study's findings, showing that even brief conversations with strangers had a measurable positive impact on participants' happiness. This reinforces the notion that small acts of kindness and consideration can have a significant impact on both the giver and the receiver, fostering a culture of mutual respect and community cohesion.
Kristin Jenkins, an infection preventionist and global health professor at Cornerstone University in Grand Rapids, Michigan, has incorporated this research into her curriculum. By assigning students to engage with strangers, Jenkins seeks to instill a greater appreciation for the importance of human connection and the role of individual responsibility in building a civil society.
The responses from Jenkins’ students underscore the value of these interactions in challenging social anxieties and promoting a sense of shared community. Students reported a desire to continue intentionally engaging with others, suggesting that basic acts of civility can have a transformative impact on individual attitudes and social behavior.
Student accounts highlight the power of simple acknowledgment and conversation in breaking down social barriers and fostering a sense of shared humanity. Alaina Avery's experience with a mechanic demonstrates the importance of treating all individuals with respect and dignity, regardless of their profession or social standing. Jessenia Garcia Garnica’s initial awkwardness evolving into comfort underscores the need to overcome social anxieties that prevent meaningful engagement.
In the stressful environment of a hospital, Saskia Guikema observed the profound impact of simple acts of recognition, such as remembering names and actively listening. This reinforces the importance of treating all individuals with empathy and consideration, especially in challenging circumstances.
By encouraging intentional acts of kindness and civility, we can begin to rebuild the social fabric that has been frayed by increasing polarization and digital disconnection. Sandstrom's research and Jenkins' application provide a practical framework for fostering a culture of respect, responsibility, and neighborliness.
Furthermore, promoting strong families and communities can provide a foundation for developing the social skills and values necessary for building a civil society. Encouraging volunteerism, community involvement, and participation in civic organizations can foster a sense of shared purpose and responsibility.
Finally, restoring traditional values of respect, responsibility, and neighborliness can strengthen communities and promote individual well-being. By embracing these values, we can create a society where individuals are treated with dignity and respect, and where everyone has the opportunity to thrive.


